Rowspace

Privacy Policy

Last updated: March 7, 2025

This Privacy Policy ("Policy") explains how Rowspace AI, Inc. and its affiliates (collectively, "Rowspace" or "we") handle Personal Data collected through our website (the "Website"). This Policy does not cover data collected through our enterprise products and services, which are governed by separate agreements. By using the Website, you consent to these practices.

Definitions

  1. Personal Data: Information that identifies or relates to an individual, including what's legally termed "personally identifiable information" or "personal information."
  2. Cookies: Small data files stored on your device, as detailed in the "Tracking Tools and Opt-Out" section.

Scope of Policy

This Policy applies only to data collected through the Website and excludes:

  1. Data collected through enterprise products and services;
  2. Practices of third-party companies or individuals we don't control.

Categories of Personal Data Collected

Rowspace collects contact and profile information such as your name, email, and telephone numbers, which we may share with service providers.

Sources of Personal Data

Rowspace collects Personal Data from these sources:

  1. Directly From You:

    • Information you provide through forms, surveys, or emails
    • Data automatically collected through Cookies or similar technologies
    • Location data when enabled on your device

  2. Automatically Through Website Use:

    • Data such as browser type, IP address, and browsing behavior

Purpose of Data Collection

Rowspace collects and discloses Personal Data to:

  1. Website Functionality:

    • Deliver requested information
    • Support operations and meet legal requirements

  2. Communication:

    • Respond to inquiries and provide Website updates

  3. Legal Compliance:

    • Prevent fraud, address security issues, and fulfill legal obligations

We won't use your Personal Data for substantially different purposes without notifying you.

Disclosure of Personal Data

We may share Personal Data with:

  1. Service Providers:

    • Companies providing hosting, communication, and technical support

  2. Third-Party Integrations:

    • We use third-party tools, including analytics platforms and social media plug-ins, which may collect data about your use of the Website. Their handling of your data is governed by their respective privacy policies.

  3. Legal Obligations:

    • Third parties for legal proceedings, compliance, or terms enforcement

  4. Business Transfers:

    • Entities involved in mergers, acquisitions, or similar transactions

  5. Aggregated or De-Identified Data:

    • Non-identifying data shared for business purposes

Tracking Tools and Opt-Out

We use Cookies and similar technologies to enhance Website functionality, analyze usage, and personalize content. You can manage Cookies through your browser settings or via All About Cookies. Be aware that disabling Cookies may limit Website functionality.

Types of Cookies Used

  1. Essential Cookies: Required for basic Website functions

International Data Transfers

Personal Data may be transferred to and processed in countries other than the one in which you reside. Rowspace ensures such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other appropriate safeguards where required.

User Rights

Depending on your location, you may have the following rights concerning your Personal Data:

  1. Access: Request a copy of the Personal Data we hold about you.
  2. Correction: Request corrections to any inaccurate or incomplete Personal Data.
  3. Deletion: Request deletion of your Personal Data, subject to legal or operational limitations.
  4. Restriction: Request that we restrict processing of your Personal Data under certain circumstances.
  5. Data Portability: Request a copy of your Personal Data in a structured, commonly used, and machine-readable format.
  6. Objection: Object to our processing of your Personal Data for direct marketing or other purposes where applicable.
  7. Opt-Out: Opt-out of the sale of your Personal Data, where applicable.

To exercise these rights, contact us at support@rowspace.ai.

Incident Response Plan

Rowspace is committed to protecting your Personal Data. In the event of a data breach:

  1. We will promptly investigate and assess the scope of the breach.
  2. Affected users will be notified as required by applicable laws.
  3. We will work with relevant authorities to mitigate any potential impact and improve security measures to prevent future breaches.

Data Retention

We keep Personal Data only as long as needed to fulfill this Policy's purposes, meet legal obligations, or resolve disputes. We may keep aggregated or anonymized data indefinitely.

Data Security

We use technical, physical, and administrative safeguards to protect Personal Data. However, no security method is completely secure. Please report any suspected security issues to us.

Children's Privacy

We don't knowingly collect Personal Data from children under 16. If we discover such data, we'll delete it promptly. Parents or guardians who believe their child has shared data should contact support@rowspace.ai.

State-Specific Privacy Rights

California Residents: You may request information about third-party marketing disclosures by emailing support@rowspace.ai.

Nevada Residents: You can opt out of Personal Data sales by emailing support@rowspace.ai with "Nevada Do Not Sell Request" in the subject line.

Contact Information

For questions about this Policy or our data practices, contact us at:

Email: support@rowspace.ai

Address: 188 King St. Unit #PH2, San Francisco, CA 94107

Website: https://www.rowspace.ai

Updates to This Policy

We may update this Policy at any time. We will notify you of changes through the Website or other appropriate channels. Continuing to use the Website after updates means you accept the revised Policy.